Skip Hire Terms and Conditions

The Australian Consumer Law applies to any products or services provided by Karratha Skip Bin Hire Pty Ltd trading as Marlpa Waste Logistics “MWL” to a personal customer and to businesses for orders under $40,000.

The jurisdiction for any disputes is Western Australia unless otherwise agreed between the parties.

MWL guarantee that their products and services will be of acceptable quality and be fit for purpose and be delivered in a reasonable time.  MWL will endeavour to meet the requested time and date for delivery however where there are delays out of its control, such as weather or other emergency will fulfil the order in reasonable time or provide the option for a refund.

Our pricing takes into account the cost of delivery of products and services and may differ depending on the address the product or service is provided to.  MWL may offer discounts and promotions from time to time for specific products or services.   MWL may also offer vouchers or discounts on future services from time to time which are not transferable and relate only to the original purchaser.  MWL uses an online payment system which charges administration fees - these are payable by the user directly to the service provider.

Any additional charges to meet special tipping fees, excess loading, damage or prohibited materials will be notified to you before payment is collected.  Please contact us before disposing of any items if you think that they may be prohibited or contaminate other waste which can be used for recycling.

 

Under the Australian Consumer Law you also have an obligation to not misuse our products or services, offer them for resale without prior consent or cause any damage, loss or destruction whilst the product or service is in your care and control.  This includes allowing prohibited materials to be placed in the skip and overloading.  

You should ensure that there is a clear, safe and level area for the placement of any skip bins, with adequate space for our vehicle to deliver the bin.  If there are any issues with the placement of a skip bin, please let us know before completing your order so we can discuss options with you.

In the event you are unhappy with a product or service, you may claim a remedy under the Australian Consumer Law.  Consumer Guarantees do not apply if you simply change your mind, find it cheaper somewhere else or asked for a service to be done in a certain way against the advice of MWL.  However, MWL will work with you to try and minimise any costs due to a change in service if the product or service has not yet been delivered.

 

For more information on your consumer rights and guarantees please go to the Department of Mines, Industry Regulation and Safety (DMIRS) website - https://www.commerce.wa.gov.au/consumer-protection

 

 

Privacy Policy

 

The Privacy Act 1988 regulates the way individuals’ personal information is handled.  As a small business MWL is not regulated under the Act unless its turnover is more than $3 million however MWL will undertake to follow the guidance set out under the act in relation to your personal information.

 

MWL will collect and store information on our customers only to enable us to provide products and services and will not provide this information to third parties.  The information will be kept on MWL’s computer system and not shared with third parties or to overseas recipients.  However, your payment details may go through a third party such as Stripe, or other payment provider over which MWL has no control.

 

If you would like to see what information we hold or request a correction, such as update an email address or telephone number, please contact us.

 

 

Copyright

 

All content on this website is protected under the Copyright Act 1968 (Cth).  Aside from any fair dealing for the purposes of private study, research, criticism or review, as permitted under the provisions of the Act, no part may be reproduced or re-used for any commercial purposes whatsoever without the written authorisation of MWL.